Salespeople can use Dynamics 365 Sales to collaborate with team members, manage contacts through the entirety of the customer lifecycle, submit quotes and invoices, and gain real-time insights regarding lead sentiment, priorities, and market trends.īecause sales, marketing, and ongoing customer relationship management efforts so often overlap, a successful organization is one that aligns operations and uses cross-departmental data to inform business decisions.

Microsoft Dynamics 365 Customer Serviceįrom an administrative stance, Dynamics 365 Sales can be leveraged to manage accounts and individual contacts, organize and maintain documents, define goals, and manage product catalogs.

And, with a mobile-friendly app and real-time teamwork, productive selling can happen from anywhere - whether employees are working from home, operating from the office, or balancing virtual and in-person sales.Īs a core component of Microsoft’s business software offerings, Dynamics 365 for Sales can be used with applications designed for other departments, such as: With Dynamics 365 for Sales, organizations can boost revenue, lower associated selling costs, and strengthen relationships between sales teams and potential customers.

Using real-time coaching and insights to improve the buyer journey.

Accurately predicting and managing pipelines.

Accelerating revenue with artificial intelligence and machine learning.

Leveraging preferred channels and teamwork to win new customers.

Using a powerful platform backed by one of the most trusted names in business, Dynamics 365 for Sales helps teams manage the modern sales pipeline by: Microsoft Dynamics 365 for Sales is a robust, user-friendly CRM solution that supercharges the sales process. To remain competitive and to tailor the sales process to today’s buyer, Microsoft has designed Dynamics 365 for Sales to help organizations offer individualized selling at scale.

And, with the virtualization of business operations, it’s more important than ever for sales teams to meet buyers where they are, when they are looking, and to provide a transparent selling process. The customer has always been right, but now, the customer is also always informed and has access to research, reviews, and an unprecedented wealth of knowledge. The world of sales has experienced seismic shifts in recent years: global competition, digital transformation, the rise of social media, and - as a byproduct of the pandemic - a fundamental change in the way in which customers interact with businesses.īuying decisions have become more complex. Dynamics GP to Dynamics 365 Business Central.Dynamics NAV to Dynamics 365 Business Central.

Microsoft dynamics 365 sales pricing